Perspectives
Asia’s largest B2C (business-to-consumer) platform, Taobao Mall, has upgraded its merchant management system and implemented a penalty for breach of contract by merchants, in a bid to improve product and service quality.
Operated by China’s Internet giant Alibaba, Taobao Mall said it increased its annual technical service fees from 6,000 yuan (US$945.2) to two new packages costing 30,000 yuan (US$4,726) and 60,000 yuan (US$9,452).